WATERSIDE CLASSICS LTD

3 ALLEYSBANK ROAD

FARMELOAN ESTATE

RUTHERGLEN

GLASGOW

Site first posted 15 September 2004

Updated/revised 25 November 2004

MGB 1970 Purchased from above company August 2003

 

Nice car - yes - that is what I thought and it was till July 2004 when the

car failed an MOT due to an incorrect size of tyre having been fitted.

Spare tyre size 165 mm provided by Waterside

which was transferred to the car in February 2004, resulting

in mixed tyre sizes (3 x 175 mm and 1 x 165 mm).

The MOT FAILURE meant the car was NOT LEGAL and as a result

THE INSURANCE INVALID

An offence with the possibility of police prosecution on more then one count

I have in writing from the Department of Transport

VOSA (Vehicle & Operator Services Agency)

A vehicle with mixed tyre size on any axle

constitutes an MOT Failure.

Quote from a letter from my insurer :

"If a garage have advised that your car will fail an MOT

by having a 165 mm tyre fitted, then we could not

guarantee your Insurance would still be valid

if a claim happened whilst your spare (165 mm) is fitted to this vehicle."

My interpretation of this

NO INSURANCE COVER

This could have resulted in serious consequences

for myself in the event of an accident and subsequent claim.

I was unaware this situation had arisen.

Buying a Classic car privately can be fraught with dangers,

difficulties and problems, which is why I approached

Waterside Classics in the first place.

You don't go to Waterside expecting to pick up a bargain

no - you expect to pay top prices for a sound

A1 CAR THAT IS TOTALLY LEGAL.

I paid top price for my car and I was happy to do so in the belief

that I would avoid any such problems.

Waterside Classics advertise themselves as

Scotland's premier Classic and Vintage car business and

operate from large purpose built premises.

In the general scheme of things an incorrect size tyre is a fairly minor problem.

It should have been easy and hassle free to rectify which is what I thought

until I telephoned Mr Reid the proprietor of Waterside Classics.

 

Mr Reid dismissed my concerns as irrelevant and stated MGBs

never had a spare tyre which is incorrect.

 

After that initial unproductive telephone call, I placed my concerns in writing,

giving Mr Reid the opportunity to consider my complaint.

Mr Reid ignored my letter without having the manners

or courtesy to either reply or acknowledge receipt.

He treated me with complete contempt.

I still find it hard to reconcile the unhelpful

and uncooperative response from Waterside.

I certainly never envisaged having to compile such a website

 

I am not saying you will definitely have a bad experience

if you purchase your car from Waterside Classics.

I did and now pose the question is

Waterside Classics the correct place to purchase your Classic car?

In my opinion Mr Reid's professionalism

and commitment to customers is

ZERO

My advice based on my experience with Waterside Classics

is go elsewhere

to buy your Classic car

Spare Tyre Provided by Waterside Classics

165 mm (Mixed tyre size on one axle)

MOT FAILURE

NOT LEGAL

NO INSURANCE

 

THROUGH NO FAULT OF MY OWN

JUDGE FOR YOURSELF!!

It is sad that Mr Reid has not grasped the fact that I have moved

from being a well satisfied customer to total dissatisfaction with obvious implications.

 

The above represents a totally accurate account of the situation with my car.

I have all the necessary documentation in support of the above.

Thank you for taking the time to look at this site

nstuart100@tiscali.co.uk

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Disclaimer

I have endeavoured to ensure

that the information when presented as factual

is accurate and error free.

The views, opinions and recommendation are my own.