Terms and Conditions

Booking

A provisional booking date may be made by telephone and will be held for four days pending receipt of a completed booking form and bill deposit or payment as appropriate. Only the persons named on the booking form are allowed to stay in the house. The sending of deposit and booking form confirms the acceptance of the terms and conditions set out below and shall be binding on the persons intending to occupy the premises whether or not such persons have signed the booking form. Each booking form will be confirmed as soon as reasonably possible after receipt of the signed booking form and appropriate deposit. Single sex groups may be accepted, full details to be given at the time of booking. Florida State Law prohibits subletting, sharing or assigning. Any persons not shown on the booking form will be asked to leave.

Reservation Deposit and Payment of Balance

 A deposit of £150/$250 per week is required with the completed booking form. Confirmation of booking will normally be made within seven days of receipt of deposit. At the time of confirmation, an account will be issued showing the balance due. Once the booking is confirmed, the deposit will be non-refundable but will be deducted from the full rental amount due. The full balance is payable no later than 10 weeks prior to the date of departure, the owner reserving the right to cancel if the balance of the sum remains unpaid nine (9) weeks prior to the date of departure. Bookings made within ten weeks of departure are payable in full at the time of booking. Full details and key collection will be sent to you after full payment has been received.

Security Deposit

In addition to the rental charge a security deposit of £250/$400 per booking is payable to cover breakages or damage to the premises and or contents and excessive cleaning costs other than those normally incurred in connection with the occupation of the premises. This deposit is refundable, subject to deductions to cover the expenses mentioned above.  It is very rare to with hold any deposit unless there has been significant damage, the odd glass and plate will not be charged for.  Deposit will be refunded within 21 days of vacating the villa provided there are no causes for deductions. 

Cancellations

If clients should cancel, or the owner cancels the arrangements due to client failure to pay the balance within the time allowed before departure, a cancellation charge will be levied based on the following:

Any monies due under the above terms must be paid with the cancellation notification, otherwise the FULL amount of the villa rental will become due.

In the very unlikely event a cancellation is made by the owner for any reasons other than above, a full refund of any monies paid will be made by the owner, including deposit.  This amounts to the full liability of the owner.

Any cancellation must be sent in writing by registered post or recorded delivery, by the person who signed the booking form.  Acceptance of the cancellation must be confirmed by the owner. The date of cancellation is at the date the registered post or recorded delivery is signed for at the owners address. In the event of dispute, details of the registered/recorded delivery will be required, along with insurance details.

We strongly recommend you do take out insurance at the time of booking which will cover any genuine reasons for cancellation.

Force Majeure

The owner or owner's agent accepts no responsibility or liability whatsoever for any loss, damage or alteration to the terms of the booking caused by events beyond the Owners' control including (but without prejudice to the generality of the forgoing) war, civil commotion, flight delays or cancellations, adverse weather conditions, fire, flood or industrial dispute.

Complaints

Should a problem arise relating to the premises the Client should contact the Owner's representative, local (Florida) management company. Details are enclosed in the fact file which will be found on arrival at the premises. In most cases problems can be resolved if this procedure is followed.

Availability-Arrival/Departure.

The premises will be available for occupation from 4:00 pm on the first day of the rental period and must be vacated by 10:00 am on the day of departure. The property will be cleaned before your arrival and again on your departure. All rentals are inclusive of electricity, water and local sales taxes.

Liability

The owner's or owner's agent do not accept any liability whatsoever for death, personal injury, accidents, loss or damage to persons or personal effects however caused. Please bear in mind that your villa is situated on a development which consists of both residential and vacation homes. Therefore, the owner's or owners agent cannot be held responsible for any ongoing construction, alterations to existing houses or any noise as a result thereof on or around the housing development. Guests are specifically requested not to allow unsupervised children in or around the pool. NB NO DIVING IN AND AROUND THE SWIMMING POOL. The owner does not accept any liability for slips of falls how ever caused in or around the villa. The owner accepts no responsibility for any security on the premises.

Brochure & Web site Description

All brochure descriptions on the web site are made in good faith and every care is taken to ensure their accuracy, but no liability will be accepted in the events of any error.

The Accommodation

The accommodation booked can not be sublet, shared or assigned. Only the persons shown on the Booking Form are permitted to stay in the property. Pets are not permitted. For safety reasons and out of consideration for future guests please refrain from smoking inside the villa.

Telephone

A telephone is available for your use in the villa, with local calls being free of charge, but you will need a pre-paid phone or credit card for long distance or international calls. If there is a dispute with telephone charges, this is between the renter, credit card company and the phone company, the villa owner does not accept any responsibility. We strongly recommend the use of pre-paid phone cards which are available in most stores.

If pool heating is required, this must be requested at the time of booking. There is an additional charge and this must be paid for within the final balance. In the event pool heating is requested and paid for, the owners cannot guarantee the temperature of the pool as this will vary according to different factors, the main one being the prevailing weather conditions.

No inventory items must be removed from the house. This includes linens and towels. Any breakages or damage must be reported to the Management Company immediately.

Neighbours

The villa is located in a new residential development area. It is not a holiday estate and is in a secure location. Please be respective of others around you.

Vacating the Villa

Vacating the premises at any time
For added security at night, a dead-bolt lock is fitted to the front door. If clients lock themselves (or the Owner’s representative) out of the premises as a result of dead-bolting the front door and exit the premises via the garage, then a charge shall be levied against the client to cover the added costs of regaining entry.