EMERGENCIES/IMPORTANT/USEFUL INFORMATION

 

Gloucestershire County Council is responsible for co-ordinating an emergency response service  with the County’s 6 District/Borough Councils & other service organisations.

 

 

THE RECESSION:

Gloucestershire County Council has launched a new telephone helpline to support its already successful 'one-stop-shop' recession website.

The website, www.gloucestershire.gov.uk/recession, signposts people to professional support and has received over 16,000 hits since its launch in December. To support this, the council has set up a telephone helpline, which will be managed by the council's existing customer support officers. The service offers a freephone number - 0800 068 8918 - and a local rate number - 01452 426261, for people calling from mobile phones. 

Both of these services will signpost people affected by the recession to the huge amount of support available from voluntary and public sector organisations. 

(This message comes from Rachel Topps Campaigns Manager Communications Team Chief Executive Support Unit Gloucestershire County Council
Shire Hall, Westgate Street, Gloucester GL1 2TG Tel: 01452 426406 Email: rachel.topps@gloucestershire.gov.uk) dated 20.5.09

 

 

Sources of further Information:

Telephone GCC on 01452 425000 (switchboard & ask for the service you require).

 

Gloucestershire County Council has now sent all Parishioners a copy of its Flood Guide. 

Please read and keep it handy as it contains very useful advice, not just relevant to flooding, including an Emergency Kit list.

 

Download a copy of the Flood Guide: www.gloucestershire.gov.uk/flood

 

 

Several items from GCCs list have been added to the one KSPC offers below.

 

 

Here are some things for you to consider:

 

*  KEEP READY AT HOME

  • An analogue corded telephone as digital cordless phones do not work during power cuts

  • A wind-up mobile phone charger

  • Torch with Batteries (not rechargeable ones)  wind-up torches now available!

  • Spare non-rechargeable batteries

  • Candles/matches/lighter (where YOU can remember/easily reach but away from children

  • Battery operated Radio (and Clock)

  • Foil Blanket, Fleece Socks, Scarves, Hats, Fleece blanket etc - warm clothes!

  • Re-usable Hand Warmer 

  • Gas Cooker/Hotplate to make hot drinks, warm food or re-charge reusable hand warmer!

  • Bottled Water (check use-by date)

  • Non perishable food items (including energy or cereal bars)

  • First Aid Kit + essential prescription medicines/repeat prescription forms

  • Wash kit & essential toiletries (eg loo rolls, wet wipes)

  • Children's essentials (milk, baby food, sterilised bottles, nappies & bags, wipes....)

  • YOUR LOCAL GAS/ELECTRICITY/INSURANCE/COUNCIL EMERGENCY NUMBERS

  • LOCAL RADIO FREQUENCY NUMBERS

  • Insurance & other important documents

  • Camera to record damage for insurance purposes

  • Emergency Cash (not too much!)

  • Flood kit additions: Wellington boots, waterproof clothing, rubber gloves)

  • Don't forget to check that any elderly folk living nearby are alright and have everything they need.

  • Check that vulnerable persons you know/care about living at home have a "Message in a Bottle": a scheme administered by Community Safety at Stroud District Council whereby bottles containing personal information are stored in the fridge where the emergency services know to look in the event they need to.

  • Could you heat, light & have hot water at home during a prolonged power failure?

  • Could you cope in an emergency?

  • HAVE A PLAN

USEFUL CONTACT DETAILS:

Scroll across for Radio Stations

ORGANISATION

USEFUL WEBSITES

TELEPHONE

RADIO STATIONS

GLOUCESTERSHIRE COUNTY COUNCIL:                          GCC

www.gloucestershire.gov.uk

  

Emergency only:                  08000 921 776

01452 425000 switchboard

 

GCC  -  ENVIRONMENT DEPARTMENT

 

Helpline 01452 425500           Out of Hours Emergencies  0845 6677788 (5pm to 9am only)

 

STROUD DISTRICT COUNCIL :       SDC

 www.stroud.gov.uk                01453 766321

information@stroud.gov.uk  01453 754447

 

Emergency Only 24 hrs 01452 532467                             

All other times 01453 766321

 

KING'S STANLEY PARISH COUNCIL

 

www.kspc.org.uk

 

01453 825660 Clerk.

 
Cotswold District Council:                                                                       www.cotswold.gov.uk  01285 623 000

 

POLICE

www.gloucestershire.police.uk

callcentre@gloucestershire.police.uk

EMERGENCIES  999

0845 090 1234 all other calls

 

Government Home Office

http://www.homeoffice.gov.uk/terrorism/index.html

INFORMATION/ADVICE ON TERRORISM

 

LOCAL RADIO STATIONS:                             BBC GLOS

  

www.bbc.co.uk/gloucestershire

 

01452 308585

BBC Radio Glos 104.7, 95.0, 95.8 FM & 1413 AM

 

 SEVERN SOUND

 www.severnsound.co.uk

 

01452 572 400

Severn Sound 102.4, 103 FM & 774 AM

 

BBC BRISTOL

 

 

 

Action desk: 0845 900 7 955

BBC Radio Bristol 95.5, 94.9, 104.6 FM & 1548 AM

 

HEREFORD & WORCESTER

 

 

BBC Hereford & Worcester     104.0, 104.6, 94.7 FM & 738 AM

 WYVERN

 

 

Wyvern FM  96.7, 102.8 FM

 BBC WILTSHIRE

 

 

BBC Radio Wiltshire       103.6, 104.3, 103.5, 104.9 FM

ELECTRICITY

 

 

08457 331 331 (GPU Power UK  was MEB) faults & power cuts

 

Fire & Rescue (non-emergency)                    

 

  01452 753 333

 

GAS

 

0800 111 999 if you smell gas

 

WATER Severn Trent Water:                                                                                                      

 

 www.stwater.co.uk

Water leak-line & public sewers: 0800 783 4444

 

Thames Water:                                                                                                            

 www.thameswater.co.uk     

 0845 9200 800

 

 Wessex Water:                                                                                              

 www.wessexwater.co.uk      

 0845 600 4 600

 

National Flood Forum:                                                                  

 www.floodforum.org.uk 

 01299 403 055

 

ENVIRONMENT AGENCY

www.environment-agency.gov.uk/subjects/flood/floodwarning

 

24hr Floodline 0845 988 1188

 

ENVIRONMENT AGENCY

www.environment-agency.gov.uk

EMERGENCY HOTLINE to report issues re rivers, eg pollution 0800 807 060

 

STROUD GENERAL HOSPITAL

HOSPITAL WITH A&E

01453 562200

 

GLOUCESTERSHIRE ROYAL HOSPITAL

HOSPITAL WITH A&E

01452 394518 / 394324

 

CHELTENHAM GENERAL HOSPITAL

HOSPITAL WITH A&E

01242 273052

 

CIRENCESTER HOSPITAL

HOSPITAL WITH A&E

01285 884582 / 884603

 

NHS Direct

 

0845 46 47

 

Gloucestershire Primary Care Trust:                           

 www.glospct.nhs.uk

 

 

Guide

Free confidential information

www.guide-information.org.uk

0800 444000

confidential health, social care & disability information for Gloucestershire people

 

PALS

Patient Advice & Liaison Services

www.palsglos.org.uk

08000 151548                       support & confidential advice to patients, families & carers

Helps to resolve problems & concerns quickly

Citizens Advice:                                                     

 www.citizensadvice.org.uk     

020 7833 2181

 

Association of British Insurers:                                               

 www.abi.org.uk/floodinfo    

  020 7600 3333

 

Domestic Violence Helpline

 

 0870 599 5443

 

Victim Supportline

 

0845 30 30 900

 

NSPCC

 

0800 800 500 Child Protection Helpline

 

Childine

 

0800 1111

 

Samaritans

www.samaritans.org

0845 790 9090

 

National Drugs Helpline

 

talktofrank.com

 

0800 776600

 

Drinkline

 

0800 917 8282

 

Social Services Helpline

 

 01453 760500

 

Malicious telephone calls

 

Call 150 (if you have a BT line) or Advice Line 0808 1000 777

 

Financial Ombudsman Service:                                        

 www.financial-ombudsman.org.uk        

  0845 080 1800

 

GLOUCESTERSHIRE COUNTY COUNCIL

 www.gloucestershire.gov.uk

www.gloucestershire.gov.uk/highways 

  

08000 514 514 Report potholes or other road & pavement problems

 

Gloucestershire County Council Trading Standards: 

 www.tradingstandards.gov.uk/glos                 

 08454 040506

 

Abandoned vehicles

www.stroud.gov.uk

Report abandoned vehicles via SDC website or 0800 180 4140 Arson Task Force

 

Noise/Smoke/Smells

www.stroud.gov.uk

Report/discuss issues with SDCs Environment Protection Officer 754485

 

Dog Fouling Issues

www.stroud.gov.uk

SDC Dog Warden 754491

 

ANIMAL WELFARE ISSUES

 

www.stroud.gov.uk

SDC Animal Welfare Officer 754497

 

 

 RSPCA

 

 0870 5555 999 Cruelty Hotline

 

Gloucestershire Wildlife Rescue Centre

 

 01452 700038

 

PUBLIC RIGHTS OF WAY

www.gloucestershire.gov.uk

  

GCCs Public Rights of Way Officer 01452 425727

 

STREET LIGHT FAULTY?

www.gloucestershire.gov.uk/streetlighting

Report faults on 0800 252 382 give accurate location details i

 

Gloucestershire Community Foundation:               

 www.gloucestershirecommunityfoundation.co.uk

 01452 656 385

 

Village Agents in Gloucestershire:                                                      

 www.gloucestershire.gov.uk/villageagents   

 01452 426 868

 

Gloucestershire Nightstop City Works, Alfred Street,
Gloucester GL1 4DF       

 Very small charity doing its best to keep homeless young people from around the County ending up on Gloucester's streets. www.gloucestershirenightstop.org.uk

01452 331330, 07765 080706, Fax 01452 331330

More information from Sheila Gardner