EMERGENCY
Lida Vets direct response makes the difference
Emergency, Out-of-hours Care and Advice We continue to be on-call for emergencies and out-of-hours care and advice. This service is manned by our own vets, as always. As a further backup we have teamed up with Vet24, an out-of-hours critical care clinic in Milton, about 10 miles from Newmarket. In recent months there has been a massive expansion of our out-of-hours and on-call duties. In unavoidable situations calls may be directed to the Vet24 helpline. If you prefer, you can bring your pet to the Lida Vets surgery at 9am the next working day. Please ring 01638 560000 for information |
How and when you can see the vets? We continue to see all our patients whenever you need a vet. So, no one will be turned away. Overnight and urgent cases will continue to be seen at 9am and emergencies at any time throughout the day. For less urgent cases we are moving to a full day 'appointment only' system. We know how short your time is so appointments will be made to try to accommodate your needs. You can see the same vet as before, a different one, a lady vet or a specialist where possible. The Dispensary and store is open from 9am till 6.30pm as usual. Please ring 01638 560000 for information |
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At night and weekends when the surgery is closed, when an unexpected, frightening or distressing emergency happens just ring 01638 560000 and you get assistance. It could not be simpler. Your re-directed call reaches the vet at home and on the mobile and shortens the response time in many a crucial case. The vet may give advice on the spot or may require to see your pet at the surgery. If it can wait until the surgery reopens ring your pet will be seen the next working day from 9am.