Supporting children with type 1 diabetes and their families

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MK Hospital

To be frank, we are fed up with Milton Keynes children's diabetes services being a Cinderella service.  So much so that several families have moved over to University College London Hospital (UCL) and another family have recently submitted a formal complaint about a collection of failings to support their daughter with her diabetes and coeliac disease.   There are not enough staff trained in children's diabetes care at Milton Keynes Hospital and they are currently failing to meet NICE guidelines - especially concerning provision of insulin pumps and training in carbohydrate counting.   However, there have been some developments this year which are potential causes for optimism. 

In May 2008 we received a letter from the Chairman of the Primary Care Trust, Dr Nicholas Hicks via MP, Dr Phyllis Starkey promising two major changes .

  1. An Additional Paediatric Diabetes Specialist Nurse - this financial year (2008/2009)

  2. The PCT requesting that the Hospital appoint a new consultant in 2008/2009 who will have the specialist skills to fully support pump therapy .

Click here to see the letter

Since that letter, the new consultant paediatrician Dr James Bursell who replaced the retired Dr Latham is now in post.  We have made contact with Dr Bursell who specialises in diabetes and appears to have all the right aspirations for the service.  We hope to work closely with Dr Bursell to help him lead the service into a standard that provides our children with a proper standard of care that meets NICE guidelines and ensures their short and long-term health and quality of life.    Meanwhile we are very frustrated that the extra nurse has yet to materialise and families report that they often have to speak to an answer phone at a time of crises because there is no one there to offer expert advice when they need it.

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What is really worrying about all this is the long-term health risks for our children.  This graph shows risk factors for different HBA1c levels.  HBA1c - is an average blood test for three months which is completed at the diabetes clinics.  

 

1 is the risk factor for a non-diabetic person.  This graph shows that if your child has an HBA1c of 8 or more (very common in Milton Keynes), they are three times more likely to suffer eye damage (retinopathy) than a non-diabetic child.  Some parents have told us that their child's HBA1c is over 10.  This puts them at a risk of 4x for nerve damage (neuropahthy), 6x for Kidney Damage (nephropathy) and 7x for eye damage (retinopathy).

 

Lets prevent this from happening.  How? - Here's how: our Seven Point Plan. 

  1. 24/7 Helpline.  

    Emergency diabetic complications do not time themselves to fit in with the working hours of the current part time nurses who are often not available due to sickness, holidays, training days and home/school visits.  Diabetic emergencies often happen at night or in the weekend.  So a 24/7 helpline is essential - particularly for families of newly diagnosed children.  

    This is not an unrealistic demand.  It is specified in the National Service Framework for Diabetes.  We believe it can be met by a combination the following measures:

    Two full-time paediatric diabetes nurses.   The Royal College of Nursing (RCN) recommends one specialist nurse for every 70 children.  Milton Keynes has around 140 children with diabetes.   We are still looking forward to the appointment of the extra nurse promised by the PCT. 

    Access to a specialist paediatric diabetes nurse service provided through a 24/7 helpline number.   This could be provided by NHS Direct employing specialists or by a regional team.

    Better management of voicemails and on-call systems.  The current system is very unreliable where parents call one of the part time paediatric diabetes nurses and the call is returned several days later or not at all.  Often no clue is given as to when the call will be returned.  

    Robust systems for out of hours emergencies.  We need clear systems that all departments of the hospital understand.  These systems need to be made clear to parents of children with diabetes.

     

  2. A Paediatric Diabetologist.   

We now have one paediatrician who specialises in diabetes which is a great step forward.  However the other paediatric consultant is not a specialist.  This means that half the children are receiving a more expert standard of care then the other half.  We believe that given the complexities of diabetes and the high stakes of getting it wrong, all the children should be receiving the expertise of a diabetes specialist.  

 

  1. Regular educational support sessions.  

This is where issues such as carbohydrate counting,  psychology and alternative insulin regimes could be discussed in a less formal setting than the family clinic sessions.  We are now working in partnership with the hospital to provide such events.  Recently, we ran a cheese and wine evening featuring presentations on carbohydrate counting.  Carbohydrate counting is an essential skill for people with diabetes - and we hope that the hospital team will continue to support and mentor parents to carbohydrate count and to work out carbs to insulin ratios.  Additional dietician hours may be needed to fully provide this service.

 

  1. Full access to current technology

All children with diabetes should be given a choice of insulin pump therapy or multiple daily injections combined with carbohydrate counting and continuous glucose monitoring.  Many families have at last moved onto multiple daily injections.  We want the hospital to be more proactive with new techniques rather than just responding reactively to handful of parents who have requested referrals for better therapies.  This will help to improve our children's quality of life and help to prevent long-term health complications.  Hopefully, based on the above PCT letter, this goal will be achieved.

 

  1. Proactive Psychology Support

This should help families to support their children to persevere with this complex condition.   We have been told that this can be arranged through referrals however some families have found this to be unavailable.  It would be far better if psychologists were able to be involved with the team at each clinic so they steer families away from trouble before it gets to a crisis stage.

 

  1. MK Hospital to take the lead with schools.  

Most schools in the area are helpful, some have been fantastic in the way they support our children.  However some have been obstructive.  The part-time diabetes nurse is good at giving presentations to teachers and children.  We want to take this further.  We want the hospital to set minimum-level individual care plans  for children with diabetes which must be tailored and updated in regular consultation with parents.   

 

  1. Better information for parents of newly diagnosed children.   

This should include giving them information about our group.  Being newly diagnosed is frightening and involves all sorts of other emotions -  for child and parent. So it is vital to meet other families who truly understand what you are going through.  We also believe that parents of newly diagnosed children should be warned that night-time hypos can involve violent seizures ('fits').  Such seizures have happened to at least half the children in our group.  Parents should be emotionally and physically prepared for such an event.  They should also be given insulin regimes and blood testing times that will help to minimise the chances of night time hypos.

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Schools

Diabetes support is as much a postcode lottery in schools as it is in hospitals.  

In some schools, teaching staff have refused to allow their first aiders to provide diabetes support to children.  Other schools are excellent.  For example, Bedfordshire schools in Woburn Sands; Swallowfield Lower School and Fulbrook Middle School provide excellent care with teams of first aiders and teachers learning how to carbohydrate count and support a child on a pump.  However, we understand that Milton Keynes Policy requires that only visiting nurses can do this - not school staff.    This un-caring jobs-worth stance is not in the spirit of Health and Safety at Work Act or Disability Discrimination Act.

Lately, there has been much campaigning for consistent care in schools.   There is a national initiative between the Juvenile Diabetes Research Foundation, INPUT (The pro-insulin pump group), Diabetes UK and the Children with Diabetes Advocacy group to produce standard guidance for schools.  So, hopefully this situation will be solved on a national basis soon.

Aran Gardner, William Simmons and several other children and young people from the Milton Keynes region travelled to a Diabetes lobby of Parliament on 18th November 2008 to ask MPs to improve support for pupils with diabetes in schools in England.  Diabetes UK invited MPs from the region to attend the lobby and hear about the inequalities in support for children with diabetes during school hours. 

The following information has kindly been provided by Aran's Mum, Angie

 
Although Aran is lucky enough to attend the Radcliffe School in Wolverton where the permanent staff give him a lot of support, temporary staff however, (of which there are far too many) are often obstructive and unhelpful. Help is desperately needed to educate all teachers and support staff that when a child or young person says he has a problem NOW, he means immediately and not at the end of the lesson.

Diabetes is a serious condition that, if not managed effectively, can lead to long-term complications such as heart disease, stroke, kidney failure and amputation.  Short-term complications of the condition include hypoglycaemic episodes, known as "hypos". These can lead to unconsciousness and hospitalisation if left untreated, even for a very short time. However, effective diabetes management from the time of diagnosis can reduce the risk of these complications. This is why giving children and their families the right support to control their condition from an early age is vital to protect their short and long-term health.

 
It must be understood, however, that due to the unpredictable nature of diabetes, even with the best care available "hypos and "hypers" cannot always be avoided and are not the fault of either the child or their carers.
 
Since being diagnosed with Type 1 diabetes in 2004 when he was only 8, Aran has had excellent help and support from his schools and Milton Keynes General hospital. In spite of this, he has still been admitted for urgent treatment, or had to have an ambulance called, 11 times. On at least three of these occasions swifter reactions from ill-informed adults could have prevented the severity of the episode.
 
Julie Orrey, a regional manager for Diabetes UK said
 
"For every child with diabetes who doesn't receive appropriate support at school, a whole family suffers.  We already know that the health and well-being of 83 % of children with diabetes is in jeopardy because they are not achieving recommended blood glucose levels and we must do everything we can to help them.  Schools have a vital role to play in changing this frightening statistic - and with an estimated 2,000 children being diagnosed with Type 1 diabetes every year in the UK, action must be taken now.
 
The Government needs to ensure that pressure comes from the top down to implement existing legislation so that local authorities, primary care trusts and schools can work together to have effective policies in place to support children with diabetes - and actually adhere to them.  Inspections and monitoring will play a vital role in this.  It is appalling that some children with diabetes are not getting the support they need to live a full school life."
 
To coincide with World Diabetes Day, on Friday 14th November Diabetes UK released Making all Children Matter , a report that looks at the current situation for children with diabetes in schools in England and what needs to be done to ensure they get the same opportunities as every other child.  A copy of the report can be downloaded at www.diabetes.org.uk/makingallchildrenmatter.

 

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Type 1 is not the same condition as Type 2!

 

Moving on to another campaigning issue, there is something else that really 'gets our goat', 'drives us up the wall' etc etc.  It is the media lumping type 1 and type 2 diabetes together as if it is the same condition.  Even worse they imply that all diabetes is caused by childhood obesity.  Rubbish!

The causes of type 1 diabetes are yet to be established.  For some reason the immune system in the body destroys it's own insulin producing cells in the pancreas.  We all need insulin to help get the sugar we eat into our cells to give us energy.   So, people with type-1 diabetes have to take insulin injections every day to survive.

There are about a 100 children in Milton Keynes with diabetes.  As far as we know, they all have type 1 diabetes.   Now, you only have to look at the photo on the home page to see that all the children in the group are healthy - except when suffering diabetes complications.  You will also see that they are not obese!  

Type 2 diabetes is also called 'Adult Onset diabetes' because onset usually happens after the age of 35.  People with type 2 diabetes still make their own insulin - but the insulin is not effective at getting the blood sugar into the cells.  Most can manage their condition by taking tablets - although they often progress to insulin injections if their condition worsens. Type 2 is often caused by lifestyle.  Apparently there are reports in America of overweight teenagers developing the condition.  

This does not mean that all people with type 2 have the condition because of their lifestyle.  Some adults with type 2 are otherwise healthy - although there are theories that many fit type 2's have been misdiagnosed and actually have a rare form of diabetes.  Our point is not to say that people with type 1 are better than people with type 2.  We just don't want our children being tarred with the same brush as many people with type 2 who could have prevented their condition with a healthier life style.  We also don't like it when the media report of millions of people walking around with diabetes that are unaware they have the condition.   This is only true for type 2's.  If type 1's don't get diagnosed they would be in a coma.

We regularly appear on local radio (Three counties and Horizon) to get this point across and we also write complaints to national newspapers and the television when they over simplify.  This is an ongoing battle.  The childhood obesity debate is very topical and we agree that children need a healthy diet - diabetic or not.  The problem seems that whenever childhood obesity is mentioned, journalist love to spout; "there are alarming levels of childhood obesity which is linked to diabetes and heart disease".  It's become a bit of a cliché and helps dramatise their point but it is completely out of context.

We even challenge our parent organization on this issue.  We were very cross with an article in 'Balance' magazine which jumped to conclusions that type-1 diabetes could be caused by obesity.  So, we sent this complaint letter.

An abridged version of the letter was published in the May 05 issue of balance.  We are grateful the letter was published.  We were a little disappointed that the editor's reply did not address the points we raised.  Still, we've made our point and hope that the editorial team will think twice before writing similar articles in the future!

One of our members, Clare Scott was infuriated when she heard a news report on Horizon radio implying that most childhood diabetes is caused by over-eating and bad diet.  So, she rang up the radio to complain.  She was a little taken aback when they asked  to visit her house to interview her.  This was a new experience for Clare who had never been on radio before but she did a great job at explaining that type 1 diabetes is both hard to live with and it's causes have nothing to do with diet!

Nigel Hammond dissuaded Horizon radio from linking diabetes with a government study on diabetes in children.  Also both Nigel Hammond and Angie Gardner were interviewed on three counties radio to explain the differences of type 1 and type 2.

If you hear any media reports or read any of the diet books that associate obesity with diabetes in children, please set them straight!

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Disclaimer:

The information presented on this web site it for general use only and is not intended to provide personal medical advice or substitute for the advice of your physician.  If you have any questions or concerns about individual health matters or the management of your diabetes, please consult your diabetes care team.  Products highlighted on this web site are not necessarily endorsed by diabetes UK