Field Carpet Complaints Inspection, Evaluation & Arbitration
Carpet & Yarns
RoTexCo offers a complete field complaints investigation and arbitration service in the Yorkshire and Lancashire areas.
Paul Rogan says,' with over 30 years experience in the carpet and carpet yarns industries, there are few installations or difficulties which I have not encountered on a number of occasions, in almost all locations. I am technically experienced in every type of soft floorcovering; synthetic or natural fibres, domestic or contract including playing surfaces and transportation carpet.'
As an independent inspector and holder of public office, parties can be assured I will deal fairly and impartially with a goal to offer a conclusion which is agreeable to both end user and supplier.
The Investigation Service
Most field complaints are dealt with successfully in this way
The Arbitration Service
Both parties must agree to work with the independent arbitration method. This service is usually for the rarer occasions when a major dispute is unresolved. Whilst independent arbitration conclusions are not legally binding, it is intended that arbitration will avoid costly legal actions.
Expert Witness Service
An arbitration report can be used as part of either parties evidence should matters proceed to the unfortunate and lengthy legal process. Additionally, we will offer,