What type of help do you need? DLL help OCX help VXD help Other
What is your Operating System? Windows XP Windows NT Windows 2000
Which browser and version are you mainly using? Internet Explorer 4.x Internet Explorer 5.0 Internet Explorer 5.5 Internet Explorer 6.x Netscape 3.x Netscape 4.x Netscape 6.x other
If you have already downloaded a file from PC S.O.S., enter the file name below:
Run a search on your PC for the file above (without the extension) and tell us in which folder(s) is it found and what extension(s). For example, if the file is msvcp60.dll, do a search for 'msvcp60' without the quotes and without the '.dll' extension. example: msvcp60.dll in C:\WINNT\Temp msvcp60.exe in C:\Desktop
If you have already paid for service, enter your InternetSecure Receipt Number below: (it should look like this 1049707984.310)
What is the exact error message that you get? (the one you are trying to resolve with the file that you downloaded or intend to download). If possible, cut-and-paste it below, otherwise please type it in exactly as it appears.
When do you get the above message? Is it a Windows startup? or when you startup a specific program? ..and if so, which program and which version? Also add any additional information you deem relevant.
What is your email address?
