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Jessops.
Cameras,Lenses,Camcorders,Memory,Accessories.
Jessops is the largest photographic retailer in the UK. It was founded in 1935,
so a lot has changed since then, but one thing has remained constant: the
exceptionally high standard of customer service. In fact, recent research found
that 94% of customers rated the service they received as excellent (67%) or good
(27%).
The emphasis in store has always been on the customer, now more so than ever.
As the popularity of digital imaging continues to grow, the Company's Spacemix
system lays out stores with four distinct areas to more accurately reflect
customer demand:
- Camera hardware, which includes cameras, camcorders and camera phones
- Accessories, where customers can find many of the extras they might
need for their equipment
- Digital Photo centre, which gives every customer a comprehensive
range of digital photo printing options, plus enough kiosks to virtually
eliminate waiting. It also includes printers and scanners
- Customer Service, an area where the customer can get any help they
might need. Of course, help is on hand throughout the store but this area is
dedicated solely to service.
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Cameras,Lenses,Camcorders,Memory,Accessories.
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