brooklyn consultancy training, management training programmes, training, coaching, customer care

Training Courses

The following list represents courses that have been designed and delivered by Brooklyn Training and Consultancy Ltd.

Our courses can be tailored to suit our clients’ requirements and we will work with you to agree how the training will best suit your learners’ needs.

Training Photograph

Introduction to Management Programme	Middle Management Programme	The Principles of Management
Employment Law	Recruitment and Selection	Managing Disciplinary Procedures
Grievance Handling	Attendance Management	Personal Effectiveness
Managing Change	Interviewing Skills	Presentation Skills
Trainer Training	Advanced Presentation Skills	Appraisal and Performance Management
Candidate Assessment Skills	Meetings Management	Effective Written Skills
Assertiveness	Time Management	Interpersonal Skills / Customer Care
Stress Management	Understanding Competency Frameworks	Developing The Potential In Your Staff
Communication Skills	Team Building	Conducting investigations following a complaint of malpractice / misconduct

Please contact us if you have a different learning requirement, as we welcome bespoke projects that can be designed specifically for your sector.