Over the years CERR & BoPS has dealt with thousands of calls for help, ranging from emergency call-outs, to simple requests for advice. We get called in to help by other national agencies, together with the emergency services, housing associations & landlords.
Situations have ranged from murder scenes, family tragedies, divorce, domestic violence, and more. Thankfully the number of true cruelty cases is low, but they are a real part of our work.
If you suspect a case of cruelty or wildlife crime, we can offer advice, but have no legal powers to seize or remove animals. Contact your local Police wildlife protection officer or RSPCA Inspector. Both may take time to respond to your enquiry.
Note: ALL native species are protected by European law. Unless they are in immediate danger they must be left alone. We can only intervene in certain circumstances. Phobia’s do not count!
Meet some of our animals and read their stories. Discover what we face when the phone rings, and how not every story has a happy ending.
Please note some of the photos included may be unsuitable for younger or sensitive visitors.