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Some typical examples of organisations that are now covered by the
DDA - no matter how large or small - that provide goods, facilities or
services to the public, whether paid for or for free include:
hotels, guest houses and hostels; shops, pubs, restaurants and cafes;
hairdressers, dry-cleaners, opticians, high-street solicitors, accountants,
garages; estate agents and private landlords; accommodation agents,
councils and housing associations; property developers, management
agencies, investment companies and institutions; banks and building
societies; mail-order or telephone order businesses;
local Councils, Government Departments and Agencies; courts and law
firms; employment agencies; hospitals and doctors' and dentists' clinics;
churches or other places of worship;
sport and leisure facilities, including national parks and leisure centres;
bus and railway stations;
amenities and places of interest such as parks and historic buildings;
theatres and cinemas; libraries and museums; market stalls;
petrol stations; telecommunications and broadcasting services;
charities and voluntary organisations, advice agencies; post offices;
public utilities (such as gas, electricity and water supplies);
though, of course, this is by no means a complete list. You should also
bear in mind that, as well as your main business, the Act covers any
subsidiary services you may provide, such as toilets, car parking and
information. It does not matter whether the services in question are
being provided by a sole trader, firm, company or other organisation, or
whether the person involved in providing the services is self-employed
or an employee, volunteer, contractor or agent.
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